WEBSITE AND STORE PRIVACY NOTICE

Last modified: October 22, 2020

DamenandHastings.com  respects your concerns about privacy.  This Privacy Notice applies to personal information we collect (i) on this website, and (ii) through the other channels described below.

The Privacy Notice describes the types of personal information we collect on this site and in other ways discussed below, how we may use that information and with whom we may share it.  The notice also describes the measures we take to protect the security of the personal information.  We also tell you how you can reach us to ask us to (i) access, change or not use the personal information you have provided to us, (ii) withdraw any consent you previously provided to us, (iii) tell us to refrain from communicating with you about our products or services, and (iv) answer any questions you may have about our privacy practices.

 

    Information We Collect and How We Use It

    Individuals may choose to provide personal information (such as name, contact details and payment information) through this website and through the other channels described below.  Here are the ways you may provide the information and the types of information you may submit.  We also tell you how we may use the information.

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    Our Website

    Shopping

    You may be able to purchase Damen and Hastings products on this website.  To process your purchase, we ask for information such as your name, billing and shipping address, telephone number, email address and payment card information.  We use this information to process your purchase, confirm your order and deliver the items to you.  If you give us permission, we also may use your contact information to communicate with you about our products, services and promotions.

    If you purchase an item on this site or ask us to deliver your purchase to someone else, we ask for the recipient’s name, postal address and email address.  We use this information to send the item to the recipient.  If you ask us to do so, we also may use this information to notify the recipient of your gift before it arrives.

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    My Account

    You may be able to register to create an account on this website.  To do so, we ask for information such as your name and email address.

    Through the “My Account” feature, you can store billing and shipping information so you won’t have to enter it again when you make another purchase on this site.  You also can store payment card information and details of your past purchases.  In addition, you can save your credit card information on your account for faster checkout.  To use this feature, we ask you to provide your credit card information and the corresponding billing address.

    You can create and save an address book on your account. You can delete entries in the address book at any time. We will not use or disclose the information you add or delete from your address book.

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    Surveys, Sweepstakes and Promotions

    On this website, you may be able to participate in surveys, sweepstakes and other promotions. If you choose to participate in these promotions, we may ask you for information such as your name, email address, postal address and telephone number. We use the information you provide to administer our contests, sweepstakes and other promotions. We also may use the information to communicate with you about our products, services and promotions, but only if you have given us your consent to do so.

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    Electronic Newsletters and Promotional Communications

    You may be able to sign up on this site to receive electronic newsletters and promotional emails from Damen and Hastings, including new ideas, special offers and event information. To sign up, we may ask you for information such as your name, email address, postal address and telephone number. We use this information to send you communications about our products and services, invitations to specials sales and events and notices of new arrivals. We also use this information to tailor our newsletters to reflect your preferences. You can choose at any time not to receive marketing emails from us by clicking on the unsubscribe link within our marketing emails.

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    Contact Us & Chat

    If you communicate with us through the "Contact Us" or “Chat” link on this site, we may ask you for information such as your name, email address, zip code and telephone number. We use this information to respond to and communicate with you about your questions and comments.

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    Other Site Features

    We offer visitors to this website various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features and send you communications about our products, services and promotions.

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    Information Collected by Automated Means

    We obtain certain information by automated means when you visit our website, such as through cookies, web beacons, and web server logs. The information we collect in this manner includes the IP address of the device you use to connect to the Internet, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our site, dates and times of website visits and the pages accessed. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. Both we and others (such as our service providers) may collect personal information about our visitors’ online activities over time and across third-party websites.

    Like many companies, we use "cookies" on this website. Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. We use cookies, for example, to preserve the contents of your virtual shopping bag between visits. We also use cookies to measure activity on the site and determine which areas and features of the site are the most popular.

    Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie and how to disable existing cookies. Without cookies, however, you may not be able to take full advantage of all our site features. For example, if you turn off cookies or refuse them, you will not be able to make purchases on the site.

    Certain pages on this website contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). Web beacons are used for internal purposes, such as to obtain the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, and the type of browser used to view the page. We also retain service providers who use web beacons to assess the effectiveness of our email communications and learn what pages our visitors viewed.

    We may use information collected through these automated means for purposes such as (i) customizing our users' visits to our website, (ii) delivering content tailored to our users' interests and the manner in which our users browse our sites, and (iii) managing our sites and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.

    We also may use third party web analytics services, such as Google Analytics, to measure the effectiveness of our advertising and determine how visitors use this website. These service providers’ tools, including cookies and web beacons, allow us to collect information such as the state and zip code from which our visitors come and the IP addresses of our visitors' computers. To opt out of aggregation and analysis of data collected by Google Analytics, please click here.

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    Interest-Based Advertising 

    We may collect information about your online activities on our website to provide you with advertising about products and services tailored to your individual interests. We also may obtain information for this purpose from third-party websites on which our ads are served. This section of our Privacy Notice provides details and explains how to exercise your choices.

    You may see certain ads on other websites because we work with advertising companies (including advertising networks) to engage in remarketing and retargeting activities. Our advertising vendors allow us to target our messaging to users through demographic, interest-based and contextual means. These vendors track your online activities over time and across websites by collecting information through automated means, including through the use of third-party cookies, web server logs, and web beacons. They use this information to show you advertisements that may be tailored to your individual interests. The information our advertising vendors may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our website and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.

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    Customer Assistance

    You may call our customer service line for information about our products or personal shopping advice. If you do so, we may ask you for information such as your name, email address, postal address, telephone number and, if you choose to make a purchase, your payment card information. We use this information to respond to your request and process your transaction.

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    Department Stores

    Our products are available for sale in many department stores. Personal information collected in these department stores is not provided to Damen+Hastings. This Privacy Notice does not address the information practices of department stores in which our products are sold. Department stores may have their own privacy notices or policies, which we strongly suggest you review when you provide them with your personal information. We are not responsible for the department stores' personal information practices.

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    Information We Share

    We do not sell or otherwise disclose personal information about our customers, except as described here. We may share the personal information you provide to us with our affiliates, licensees and joint venture partners for the purposes described in this Privacy Notice. We also may share the information with our service providers who perform services on our behalf based on our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

    We also may disclose information about you (i) if we are required to do so by law or legal process (such as a court order), (ii) in response to a request by law enforcement authorities, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity. We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

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    Links to Other Sites

    This website may contain links to other sites for your convenience and information. These sites may be operated by companies not affiliated with Damen and Hastings. Linked sites may have their own privacy policies, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of any websites that are not affiliated with Damen+Hastings, any use of those sites, or the privacy practices of those sites.

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    How We Protect Personal Information

    We maintain appropriate administrative, technical and physical safeguards to protect the personal information you provide on this website against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use and other unlawful forms of processing. We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from "http" to "https." If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.

    We strive to protect the confidentiality and security of Social Security numbers ("SSNs") in our possession, custody or control by employing reasonable safeguards seeking to (i) restrict employee access to and use of SSNs; (ii) prevent unauthorized third party access to SSNs, and (iii) prohibit unlawful disclosure of SSNs.

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    Transfer of Personal Information to Other Countries

    We may transfer the personal information we collect about you to recipients in countries other than the country in which you originally provided it. These countries may not have the same data protection laws as the country in which you provided the information. When we transfer your information to recipients in other countries, we will protect that information as described in this Privacy Notice and will comply with applicable legal requirements providing adequate protection for the transfer of personal information to recipients in countries other than the one in which you provided the information.

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    Access and Correction

    Subject to applicable law, we provide you with access to personal information we have retained about you and the ability to review, correct, update, block or delete the information where it is inaccurate. Subject to applicable law, we may limit or deny access to personal information where providing such access is unreasonably burdensome or expensive under the circumstances. Please submit your request to the address specified in the "How to Contact Us" section below. Please include your name, email address and postal address in your request.

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    Your Choices

    We offer you certain choices about how we communicate with you and what information we collect from you. You may withdraw any consent you previously provided to us or object at any time on legitimate grounds and free of charge to the processing of your personal information, and we will apply your preferences going forward.

    You can choose not to receive marketing communications from us by clicking on the unsubscribe link in our marketing emails. Our website is not designed to respond to "do not track" signals received from browsers.

    To opt out of aggregation and analysis of data collected by Adobe Analytics and Google Analytics, please click here and here.

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    California Resident Rights

    If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including the right to opt out of sales of your personal information. Our California Privacy Notice describes all of your rights under the CCPA and provides information about how you can exercise them. It also describes the personal information we collect, when and how we collect it, when and how we use it, and when, how, and with whom we share it. To submit a request to opt out of the sale of your data, please complete the form located here or call us at 1 (800) 971-4920.

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    Nevada Resident Rights

    If you are a Nevada resident, then you have the right to opt out of a sale of your data. If you wish to exercise your data sale opt-out right under Nevada Revised Statutes Chapter 603A, then you may submit a request here or by calling 1 (800) 971-4920. Please know that we do not currently sell data as that term is defined by Nevada law.

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    Children's Privacy

    This website is not directed to children under the age of thirteen, and we do not knowingly collect personal information from children under the age of thirteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of thirteen on this site, we will delete the information from our records.

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    Updates to Our Privacy Notice

    This Privacy Notice may be updated periodically and without prior notice to you to reflect changes in our personal information practices or relevant laws. We will post a prominent notice on the site to notify you of any significant changes to our Privacy Notice and indicate at the top of the notice when it was updated.

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    How to Contact Us

    If you have any questions or comments about this Privacy Notice, please contact us as indicated below:

    Damen and Hastings

    Attention: General Counsel

    5600 North River Road

    Rosemont, Illinois 60018

    If you would like us to update information we have about you or your preferences, please contact us here: https://damenandhastings.com/pages/contact-us